WHAT IS PERSONAL INFORMATION?
As used herein, the term "personal information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address, or other account number), and information about that individual's location or activities, such as information about his or her use of the Website, when directly linked to personally identifiable information. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Personal information does not include "aggregate" information, which is data we collect about the use of the Website or about a group or category of products, services or users, from which individual identities or other personal information has been removed. Aggregate data helps us understand trends and our users' needs so that we can better consider new features or otherwise tailor our Website. This policy in no way restricts or limits our collection and use of aggregate information.
WHAT PERSONAL INFORMATION DO WE COLLECT?
• Active Collection
Personal information may be collected in a number of ways when you visit our Site. For example, we may collect your user name and password and demographic information when you register and set up an account.
Personal and demographic information may also be collected if you provide such information in connection with creating a profile or group, leaving comments, posting content, sending an email or message to another user or participating in any interactive chat rooms, forums or features on the site.
Conversations on the HugMice “Chat” are not saved.
We only save your nickname and password and email address if you had given it when you registered.
You can access certain portion of our Website without providing us with any personal information. However, you will not be able to utilize certain features that require registration or receive materials unless certain information is provided. From time to time we may change the information requested upon registration or with respect to certain features or services, so this may not be a complete list.
• Log Files
When you use the Site, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring web site, and your activity on the Site. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
• Cookies and Web Beacons
We do not collect information with cookies.
DO WE USE PERSONAL INFORMATION?
In general, we use personal information we collect to provide you with information or services you request. For example, we may use the information we collect:to provide technical support and ensure the continued smooth operation of our service;to analyze user characteristics and usage patterns in order to better understand how our products and service are used and market them more effectively;to prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct involving our products and services, or this Website.To allow connecting to a server best suited to your mother tongue.
DO WE SHARE PERSONAL INFORMATION?
Unless otherwise described elsewhere in this Policy, we generally do not disclose, sell or trade any personal information about our visitors and users to any third parties.
We may share personal information with vendors, consultants and other service providers (“Service Providers”) who are engaged by or working with us in connection with the operation of the Site or the Services and who need access to such information to carry out their work for us. In some cases, the Service Provider may bedirectly collecting the information from you on our behalf. We inform Service Providers that they are not permitted to use personal information they obtain from us other than to provide the services for us. However, we are not responsible for the actions of Service Providers, nor are we responsible for any additional information you provide directly to these Service Providers and we encourage you to become familiar with their practices before disclosing any personal information directly to such Service Providers.
We may disclose personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of HugMice , our users, our employees or the public, including without limitation to protect HugMice or our users from fraudulent, abusive, inappropriate or unlawful use of our Site. Information we collect, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of HugMice .
You understand that when you use the community features of our Website, information you post in public or private groups, forums, and other interactive areas of the Site, as well as any information you share with individuals through the Website, will be available to other users and in some cases (such as when you post to a public area of the Site) may be publicly available. We recommend you be cautious in giving out personal information to others or sharing such information in public or private online forums. We are not responsible for the actions of any third parties with whom you share personal information.
Please note that nothing herein restricts the sharing of aggregate information, which may be shared with third parties without your consent.
LINKS TO THIRD PARTY SITES
When you communicate with other players within a game or utilize any interactive features available on the Website, such as instant messaging, forums or chat rooms, such communications and postings are transmitted through our servers, but are not saved, including those that are designated as “private.”
Information transmitted via the forum, including those designated as "private" are stored. However this information is not processed and will not be controlled.
WHAT STEPS DO WE TAKE PROTECT PERSONAL INFORMATION ONLINE?
HugMice endeavors to take reasonable precaution to safeguard and secure the personal information we collect through the Website. We have put in place physical, electronic, and managerial procedures that are designed to prevent unauthorized access, loss, or misuse. For example, HugMice encrypt your transmission of sensitive information to us, such as account passwords.
In addition, we restrict internal access to personal information to employees who need the information to perform their duties. The unauthorized access or use of such information by an employee is prohibited and constitutes grounds for disciplinary action. Additionally, our information management systems are configuredin such a way as to block or inhibit employees from accessing information that they have no authority to access.
You should note that our Service Providers may be responsible for processing, handling or storing
some of the personal information that we receive. These Service Providers are contractually required
to safeguard and secure the personal information they received from us. However, we are not
responsible or liable in any manner for the actions or inaction of any Service Providers.
Although we strive to protect your personal information, you should be aware, however, that information sent over the Internet is not necessarily secure and may be intercepted or accessed by third parties. Therefore, we cannot guarantee the security of such information, and we are not responsible or liable for any such interception.
WHAT CHOICES DO YOU HAVE REGARDING THE USE OF YOUR PERSONAL INFORMATION?
HugMice gives you certain options to control the collection, use, and disclosure of your personal information.
You can change your password and soon an option to change your e-mail will be available.
For any problem concerning the modification of your personal information you can send us an e-mail via the contact form or email [email protected]
HOW CAN YOU REVIEW, UPDATE, CORRECT, OR DELETE PERSONAL INFORMATION ?
You may review, update, correct or delete your personal information collected through the Website by sending us an e-mail via the contact form or email [email protected]
Please note that certain types of personal information that is necessary to check eligibility (email address) cannot be deleted unless you close your Account. Note that the deletion of your data may lead to the termination of your account and applicable services.
To have access to your personal information, you must provide sufficient proof of identification as we request, and we reserve the right to deny access to any user if we believe there is a question about your identity. Moreover, we reserve the right to retain your information in our files if we believe it is necessary or advisable to resolve disputes, enforce the Terms of Service, and for technical and legal requirements and constraints related to the Website.
While this Policy states our intended policies and practices for the collection, use and handling of personal information and we endeavor to follow such policies and practices, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of personal information or in the handling of personal information in a manner other than as stated in this Policy. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of any personal information collected from visitors and users.
COLLECTION OF INFORMATION FROM CHILDREN
A minimum age is not required to register on this Website and no information on the age of players is collected. However, we consider that minor children and children under 13 years of age had parental permission to register. By entering the Website, users say they we are adults or minors with parental consent. If you are a minor, ask the permission of your parents to register or provide any personal information on our Website. We urge parents to advise their children to never disclose personal information, including their real name, address or phone number, without parental consent, when using the Internet.
If you object to your personal information being transferred or used as described in this Policy, please do not use this Website.
If you have any questions, concerns, or comments regarding this Policy, please contact us via e-mail at [email protected]